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PRIVACY POLICY
Funlixar
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Last updated: 18 August 2026
INTRODUCTION
This policy explains what personal data we collect when you visit our website or
place an order, why we collect it, how long we keep it and what rights you have.
We keep it in plain language on purpose. If anything is unclear, write to us at
info@funlixar.com and we will explain.
WHO IS RESPONSIBLE FOR YOUR DATA
Funlixar, a trade name of BiLucid, a general partnership under Dutch law, is the
controller of your personal data.
De Groene Trede 9
1704AE Heerhugowaard
The Netherlands
Chamber of Commerce number: 86129058
Email: info@funlixar.com
Phone: +31 6 57810151
WHAT WE COLLECT
Information you give us
Your name, delivery address, billing address, email address, phone number and
the details of what you ordered. If you contact us, we also keep the content of
that message. If you leave a review or send us a photo, we keep that too.
Payment information
Your payment is processed by our payment provider. We receive confirmation that
a payment succeeded and the method used. We never see or store your full card
number.
Information collected automatically
When you visit our website we receive technical data such as your IP address,
device type, browser, language settings, the pages you viewed and how you
reached us. This comes from cookies and similar techniques.
WHY WE USE IT AND ON WHAT BASIS
To carry out your order. Processing your payment, packing your parcel, arranging
delivery, sending confirmation and tracking messages and handling returns. Legal
basis: performance of the contract with you.
To answer your questions. Replying to email or phone contact about an order or a
product. Legal basis: performance of the contract or our legitimate interest in
helping customers.
To meet legal obligations. Invoices and order records are kept because tax law
requires it. Legal basis: legal obligation.
To improve our shop and reach new customers. Understanding which pages work,
which products people look for, and showing advertisements. Legal basis: your
consent for non essential cookies, and our legitimate interest in running and
improving the business.
To send you marketing email. Only if you signed up for it, or if you bought from
us and did not object. Every message has an unsubscribe link. Legal basis:
consent or legitimate interest.
WHO WE SHARE IT WITH
We do not sell your personal data. We share it only with parties that help us
run the shop, and only with what they need:
Our webshop and hosting platform, which stores the shop and your order.
Our payment providers, which handle the transaction.
Our warehouses and carriers in Germany, France and the Netherlands, which pack
and deliver your parcel.
Our email and customer service tools, which send confirmations and replies.
Our accountant and, where required, the Dutch tax authorities.
These parties act on our instructions under a processing agreement, except where
they are independently responsible under the law, such as carriers and payment
providers.
DATA OUTSIDE THE EUROPEAN ECONOMIC AREA
Some of the tools we use are run by companies established outside the European
Economic Area. Where data is transferred outside the EEA, we rely on the
safeguards allowed under the GDPR, such as an adequacy decision or the standard
contractual clauses approved by the European Commission.
HOW LONG WE KEEP IT
Order and invoice data is kept for seven years, because Dutch tax law requires
it. Customer service messages are kept for two years after your question was
resolved. Marketing consent is kept until you unsubscribe and for a short period
afterwards so we know not to contact you again. Cookie data is kept for the
period set out in our cookie banner. After these periods we delete or anonymise
the data.
COOKIES
We use functional cookies that are needed to make the shop work, such as
remembering your cart. We also use analytical and marketing cookies, but only
after you accept them in the cookie banner. You can change or withdraw your
choice at any time through the cookie settings on our website, and you can clear
cookies in your browser.
YOUR RIGHTS
You have the right to ask us for a copy of the data we hold about you, to
correct it, to delete it, to limit how we use it, to object to its use, and to
receive it in a portable format. Where we rely on your consent, you can withdraw
that consent at any time.
To use any of these rights, email info@funlixar.com. We answer within one month.
We may ask you to confirm your identity first, so we do not hand your data to
someone else.
If you are not happy with how we handled your request, you can complain to the
Dutch data protection authority, the Autoriteit Persoonsgegevens, at
autoriteitpersoonsgegevens.nl.
SECURITY
Our website runs over a secure connection and access to order data is limited to
the two of us and to the parties listed above. No system is perfect, but if
something goes wrong that affects your data, we will tell you and the authority
where the law requires it.
CHILDREN
Our shop is meant for adults. We do not knowingly collect data from anyone under
sixteen. If you believe a child has given us personal data, contact us and we
will delete it.
CHANGES TO THIS POLICY
We may update this policy when our shop or the rules change. The version on this
page is the one that applies, and the date at the top shows when it was last
revised.
CONTACT
Questions about your data, or about this policy?
Email: info@funlixar.com
Phone: +31 6 57810151
Funlixar, De Groene Trede 9, 1704AE Heerhugowaard, the Netherlands